Business Knowledge

Business knowledge comprises the understanding of the business processes of our customers. Analysis and modeling are essential skills. When thinking of business process one immediately also thinks about Key Performance Indicators.

Business knowledge for Ferranti does not only mean some generic ideas and concepts of business. It means really understanding the business needs to achieve proper Business and IT alignment. We therefore invest in training and innovation related to the specific market domains we are working in. It is this business domain knowledge that makes the difference for the customer but also guarantees job satisfaction for Ferranti People.

For Ferranti people it is awarding to work on improving the way our customers work, to increase their efficiency and bring innovation all offered from a turnkey IT Solution.

Some skills and knowledge we are heavily investing in:

Generic Business analysis, modeling, consulting practices

> Process modeling techniques (swim lanes, UML,..)

> Information modeling

> TQM

> BPR

> Business Process Measurement

> Balanced Score Cards

Specific Business Domain knowledge

Just to give you a feel:

> ICT management - Service management of an IT environment (ITIL) and management framework such as COBIT

> Energy & Utilities Market - covering the meter to cash process, Meter data management, processes such a consumption validation, mobile workforce, planning, business planning, billing, allocation, CRM,….

> Public Transport – Information system for passenger – Management systems for (public) transport - planning

> Government – Core ERP solution including finance, budgeting, document management

> Command & Control

• Facility Management
• Geographic Information System and management

> Pipeline management – Supervisory control, Batch Tracking